User Agreement and Privacy Policy

1. Service Usage

1.1 Through LINGX AI, you can access natural language processing, text generation, and other related artificial intelligence services. You understand that LINGX AI provides automated services based on machine learning, which may not be entirely accurate and error-free.

1.2 You agree to comply with applicable laws and regulations when using LINGX AI and shall not use it for illegal activities, infringing upon the rights of others, or harming public interests.

1.3 You acknowledge that LINGX AI may utilize data, algorithms, or tools provided by third parties, and LINGX AI is not responsible for the accuracy, completeness, or reliability of such third-party content.

2. Intellectual Property

2.1 All intellectual property rights in LINGX AI and its related services belong to LINGX AI or its licensors.

2.2 You shall not modify, copy, distribute, display, rent, transfer, create derivative works, or otherwise exploit any content from LINGX AI without obtaining explicit authorization from LINGX AI or the relevant rights holders.

3. Disclaimer

3.1 You understand and agree that LINGX AI does not assume any responsibility for the accuracy, reliability, or applicability of the results obtained from using the service.

3.2 LINGX AI shall not be liable for any direct or indirect losses or damages arising from your violation of this Agreement or use of the service.

4. Termination

4.1 LINGX AI reserves the right to terminate or suspend the provision of services to you at any time, or restrict your access to the service, without prior notice or liability.

4.2 You may stop using LINGX AI at any time and request the deletion of data related to your personal information.

5. Miscellaneous

5.1 This Agreement shall be governed by the laws of the People’s Republic of China, and shall be interpreted and applied jointly by LINGX AI and you.

5.2 If any provision of this Agreement is deemed invalid or unenforceable, such provision shall be deemed severable, without affecting the validity and enforceability of the remaining provisions.

This Privacy Policy details how Rainbow (Shenzhen) Information Technology Co., Ltd. (hereinafter referred to as “we”) will collect, use, share, store, and protect your personal information through LingX AI (hereinafter referred to as “this product”), as well as how you can manage your personal information. Before you start using our products and services, please read and understand this policy carefully to ensure that you fully understand and agree before proceeding.

Collection of User Information

To ensure the provision of services to you, we will process your personal information based on the following dimensions:

Account Information: When using the platform, you need to provide your email address and login password to complete the login. To ensure successful access to services, we will record this information.

Conversation Information: To ensure the quality and stability of the service, we will collect the text data you input during interactions with the product while using our platform services.

File Information: To ensure the quality and stability of the service, we will collect file information you input during interactions with the product while using our platform services.

Basic Information Processing

You have the right to modify, inquire about, copy your personal information or transfer your personal information to another designated processor. Subject to applicable laws and regulations and upon verification of your identity, you can submit specific processing requests to us at gpt.support@lingx.ai. We will respond within 7 working days.

Information Deletion

Subject to applicable laws and regulations and upon verification of your identity, you can request the deletion of your information. You can delete your account’s Q&A history by clicking [Conversation– More — Right-click Delete].

In the following situations, you can request us to delete your personal information by contacting us anytime at gpt.support@lingx.ai:

– If we collect, use, share with others or transfer your personal information in violation of laws or agreements with you;

– If we disclose your personal information publicly in violation of laws or agreements with you, you have the right to demand that we immediately stop such disclosure and issue a notice requesting relevant recipients to delete the corresponding information.

– We will respond within 7 working days. Once a deletion request is addressed, your personal information will be deleted or anonymized and removed upon system update.

Account Cancellation

Subject to applicable laws and regulations and upon verification of your identity, you may contact the administrator of your organization or us at any time to cancel your account.

Protection of User Information

We place great importance on the protection of user’s personal information. We adopt a series of technical measures, organizational and management systems, as well as risk response measures to ensure the security of user’s personal data. In this explanation, we detail various measures taken to protect user’s personal data.

Personal Data Security Processing Technology

-Data Encryption: We use industry-leading encryption algorithms to encrypt user’s personal information to ensure that unauthorized third parties cannot decipher actual user information even if they obtain it.

-Data Transmission Security: We use encryption technology to provide reliable encryption protection for communication between users and servers, ensuring data is not intercepted or tampered with during transmission.

– System Security Protection:We regularly conduct security inspections and vulnerability patching for servers and systems to prevent hacker attacks and virus intrusions.

Organizational and Management Measures

– Establish a dedicated data protection department with designated personnel responsible for protecting user’s personal information.

– Regularly train and educate company employees on personal information protection to ensure all employees understand and value the protection work.

– Strictly limit company employees’ access rights to user data, allowing only specific employees access when necessary for business purposes.

– Supervise and assess employees who access user’s personal information; promptly address improper behaviors and incorporate them into employee performance evaluations.

Measures Against Potential Data Leakage and Loss Risks

– Data Backup:Regularly back up user’s personal information data and store backup data in different physical locations to reduce risks caused by accidents or disasters.

– Data Leak Warning: Set up a real-time monitoring system for abnormal data access and leakage situations; immediately take measures to prevent leaks once detected; decisively find causes and formulate corresponding improvement measures.

– User Rights Protection: In case of a personal information leakage event, we promise to proactively inform users, provide detailed information about the event and our response measures. We will also bear legal responsibilities caused by information leakage according to legal requirements.

Contact Us

If you have any questions about this agreement while using this product, please contact us by sending an email to gpt.support@lingx.ai.